Shipping and Delivery Policy

At Techer Technology, all our services are delivered digitally or remotely, unless explicitly stated otherwise. Please read the following terms related to the delivery of online services:

1. Nature of Services

We provide online and digital services such as:

Cybersecurity solutions

IT consulting

Remote technical support

Software configuration

Digital security products

No physical products are shipped unless separately agreed upon in writing.

2. Service Delivery Timeline

Upon successful payment and confirmation:

Services will typically be delivered within 24 hours to 7 business days, depending on the scope of work.

For project-based services, a custom delivery timeline will be specified in the service agreement or proposal.

3. Mode of Delivery

Services are delivered via:

Email

Remote desktop tools

Video conferencing platforms

Secure file transfer methods

Other appropriate online platforms

Any necessary credentials or digital files will be shared securely with the client.

4. Service Access

For services requiring ongoing access (e.g., managed services or subscription-based tools):

Access credentials and details will be provided within 24 to 72 hours after payment, subject to verification and onboarding requirements.

5. Delays

While we make every effort to deliver services on time, delays may occur due to:

Technical issues

Client unavailability

Dependencies on third-party services or platforms

In such cases, we will communicate promptly and work with you to resolve any issues.

6. No Shipping Charges

As our services are delivered digitally, no shipping or handling charges apply.

7. Communication

All service-related communication will be handled through:

Email

Phone calls

Online meeting platforms (Zoom, Google Meet, etc.)

Please ensure that your contact information is accurate and that you monitor it regularly to avoid delays.

8. Support

For any service-related inquiries or issues, please contact us at:
Email: support@techer.in